Shipping Countries: Ireland, United Kingdom (UK), United States (US)

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Ready to ship in 1-3 business days

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Shipping Policy

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Shipping within the island of Ireland is included in the stated price.

International shipping will cost extra depending on the destination.
Please contact the seller to get a quote for international shipping. You can do so by e-mailing anna@annymolo.com

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Refund Policy

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Returns, Refund and Cancellation Policy

We operate a returns policy for unwanted and faulty goods. Should you need to return any item to us for any
reason please contact the shop owner first at anna@annymolo.com

Unwanted Goods

Please return goods unused and in original packaging in perfect condition for resale within [30] days of receipt.
We recommend obtaining proof of postage. A full refund [minus the shipping costs] will be made on receipt of the
returned goods.
Please note that you are responsible for shipping costs when returning unwanted goods.

Faulty Goods

If any of the goods are faulty we will either refund the cost amount in full or send you a replacement free of
charge.

Exchanging goods

If you would like to exchange any items please contact us and we will do our best to get your exchanged items to
you. Please be aware that you are responsible for the cost of sending the unwanted item back to us and also the
shipping costs for sending out the exchange item.

Will any return costs be refunded?
If you return something because of an error on our part or because it’s damaged or defective, we will refund any
charges incurred in returning the item to us (either by a personalised pre-paid return label or by refunding your
return postage costs [– up to 2nd class postage only]).
We’ll check all items returned as damaged or defective. In the event we find no fault, we reserve the right to recharge
you for the item/s and to recover our fees and expenses from you.

When will I receive my refund?
We action all refunds [the same day we receive the goods back/within 3 days of receipt of the goods] and it can
take up to [3] working days for the refund to show on you card.